There are regulations governing the type of consultation a patient will be required to interact with depending on the state you reside. You will either be presented with a digital consult (Async consult) or video consult (Sync consult)
All patients are required to have some form of consultation with a medical provider in order for the medication to be prescribed. The consultation will entail answering medical questions to ascertain if the treatment is right for you.
Once your insurance has been processed to determine your Copay amount, we will send you an email so you can pay for your prescription. It is important that you complete the process as soon as you can in order to avoid your insurance claim expiring.
We accept most forms of payments, including credit cards, debit cards, prepaid cards, health savings account (HSA) cards and flexible spending account (FSA) cards.
TRUEPILL will appear on your bank card statement. If you have any questions concerning this,please visit our contact us page.
Yes! We accept state or federally funded insurance plans to pay for your medication but not for the consultation.
Your visit will entail going through a process that requires you checkout for your consultation and prescription individually. The consultation can either be digital or video. After your consultation has been reviewed, the provider will write a prescription. You will receive an email informing you that your prescription has been written and be required to pay.
No! You do not need an existing prescription. One of our medical providers will review your medical history via the consultation and determine whether the treatment is right for you.
If your prescription is approved after your consultation has been reviewed by the provider, it is sent electronically to our pharmacy partner Truepill using our HIPPA compliant software.
Depending on your medical assessment which will include your personal details, medical history, medical conditions, medications you are currently on etc, will help the provider determine if this treatment is appropriate for you. There could be a variety of reasons if your prescription does not get approved, however be rest assured that this will be the right decision for you.
